AI voice agents and virtual employees

Every business is about to have an AI voice agent on its home page.

We help you get there first. LOJI is your AI strategy to execution partner: we find where a virtual employee actually pays for itself in your business, design the workflow blueprint, then build the agent, wire it into your systems, and run it in production.

Texas-based. We deploy in your cloud platform or in ours. Voice agents run on Refract, the platform we built and operate.

Pick your first hire

The virtual employees we build most.

Each one starts as a workflow blueprint: the exact path a conversation takes through your business, agreed with you before we build it. Explore the role you are shorthanded on.

Anyone can demo a voice agent in five minutes. Trusting one with your customers is a different job.

That second job is the one we do.

Script control, tool permissions, escalation rules, transcripts, and someone accountable after launch. The agents run on Refract, the voice platform we built and operate, and every build runs through the same four phases as everything LOJI ships: Estimate, Validate, Build, Support. Talk to a live Refract agent at refract.host.

Questions

Before you hire your first AI employee.

What is an AI voice agent?

A production system that holds real conversations for your business by phone or on your website: it answers, asks, books, and follows up, with tool access to your calendar and CRM, human handoff rules, and a transcript of every conversation. Not an IVR, not a chatbot.

Where do these agents run?

In your cloud platform or in ours, whichever fits your business. Voice agents run on Refract, the voice platform we built and operate, and your data stays in the systems you already run: your CRM, your calendar, your helpdesk.

Which agent should my business start with?

The one pointed at where money leaks first. For most businesses that is missed calls or slow lead follow-up, which is why the receptionist and appointment setter are the most common first hires. In the estimate we map your actual flows, and if an agent will not pay for itself yet, we say so.

Are these just chatbots?

No. A chatbot deflects. These agents complete jobs: they run scripted, stateful conversations, call real tools, transfer to humans warmly, and log everything for audit. That is the difference between a demo and a system you can bet the business on.

Strategy to execution

Tell us the role you would hire first.

We will map where an agent pays for itself in your business, design the workflow blueprint, and walk you through exactly what the build takes. If it will not pay for itself yet, we will tell you that too.