An AI agent that mines the gold already sitting in your CRM
You already paid to acquire every lead in that database. The reactivation agent works back through them with calls and texts, restarts real conversations, and books the ones who are ready now onto your calendar. Nobody on your team wants the graveyard-dial job. This agent does.
Runs in your cloud platform or in ours. Voice agents run on Refract, our own platform.
The job your AI Database Reactivation Agent shows up for.
Works the whole list
Systematically, in prioritized waves, instead of the top fifty names and a lost afternoon.
Personal, not blast
Outreach references what your CRM already knows: last conversation, quote, or visit.
Books the ready ones
Revived leads land straight on your calendar with the context of why they came back.
Cleans as it goes
Dead numbers, bad emails, and duplicates get flagged, so the asset improves either way.
Consent handled properly
Opt-outs and contact rules are built into the design, or we do not run the campaign.
Honest reporting
You see what the list actually produced: conversations, bookings, and cleaned records.
How the AI Database Reactivation Agent runs, end to end.
Every agent we build starts as a blueprint like this one: the exact path a conversation takes through your business, agreed with you before we build it.
List segmented
We prioritize your database by recency, value, and reachability.
Waves go out
Calls and texts in measured batches, tuned before scaling up.
Conversations restart
Responders get a real conversation, not a drip campaign.
Ready buyers booked
Interested leads go straight onto your calendar.
CRM comes back clean
Every outcome logged, every dead record flagged.
Works with what you already run.
No rip and replace. The agent connects to the systems your business already lives in, and every conversation it has is logged where you can see it.
- Your CRM
- Phone and SMS
- Your calendar
- Slack notifications
The platform underneath
Runs on Refract, the voice platform we built and operate.
We did not bolt a chatbot onto your phone line. Refract runs script-controlled conversations with real tool calls into calendars and CRMs, warm human handoff with context preserved, and a full transcript of every call. It is built by the same team that ships the AI sales agent and live call coaching inside Luminary Life's insurance CRM and runs realtime voice in production at Tavern Scribe.
Talk to a live Refract agent at refract.hostStrategy to execution, in four phases.
Anyone can demo a voice agent in five minutes. Getting one you can trust with your customers is engineering, and it runs through the same four phases as every LOJI build.
Estimate
We scope your AI Database Reactivation Agent against your real call flows, systems, and volume, and map exactly what it will take before you commit to anything.
Validate
You hear the agent and approve its script, voice, knowledge base, and escalation rules before it ever talks to a customer.
Build
We build the agent, wire it into your calendar, CRM, and phone, and test real conversations with you until it earns the job.
Support
We stay on after launch. Transcripts get reviewed, answers get tuned, and the agent stays current as your business changes.
What owners ask before hiring this agent.
Is this just a spam blast on my old leads?
No. It is one-to-one conversation at scale, with consent rules and opt-outs handled properly, or we do not build it. The goal is restarting relationships you already earned, and a blast is the fastest way to burn them.
My CRM data is a mess. Is that a problem?
It is normal. Cleaning and segmenting the list is step one of the build, and you keep the cleaned list no matter what. Many businesses get real value from that step alone.
How fast does reactivation show results?
It is usually the fastest agent to prove out because the audience already knows you. The first waves are deliberately small so we can tune the approach with you before scaling to the full list.
Does our list leave our systems?
Your CRM stays the source of truth. The agent works against it with scoped access, logs every touch back into it, and the deployment can run in your cloud platform or in ours.
Ready to put a AI Database Reactivation Agent to work?
Tell us how your business handles this today and we will map the agent, the workflow blueprint, and what it takes to run it in production.